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About Blockbuster Video

{{Infobox_Company | company_name = Blockbuster Inc.| company_logo = ]| company_type = [Public company ({{NYSE|BBI-->)| slogan = More Movies, More Choice, More Value.| foundation = []| location = [Renaissance Tower, [Dallas, Texas
{{USA-->| key_people = James W. Keyes,
[Chief Executive Officer, [Chairperson| num_employees = 128,000| industry = Home Entertainment| products = [Retailing-DVD/Video/Video Games| revenue = [United States dollar5.23 billion (2006)| homepage = [http://www.blockbuster.com/] -->

Blockbuster () is one of the largest [chain store] of [DVD] and [video game] [rental store]s in the world. It is headquartered at [Renaissance Tower] in [Downtown Dallas] [Dallas, Texas], [Texas].

History Blockbuster began in [Dallas, Texas] when it opened its first store on [October 19], [1985]. The founder of the company was 29-year-old [David P. Cook]. Cook grew the business and brought it public before handing the reins to CEO Joe Mitchell, who quickly grew it into a multi-billion dollar corporation. The company became a part of [Viacom] Inc. in [1994] at a price of $8.4 billion. During the 1990s Blockbuster bought out their major UK rival Ritz Video and changed the name of all the stores to their own, which made them the number one video rental store in the country by a wide margin.

In 1996, the Blockbuster Entertainment Corporation (as it was then known) was renamed Blockbuster, Inc. and the retail stores, then called Blockbuster Video were renamed Blockbuster. Older stores have not changed.

In 2002, Blockbuster acquired Movie Trading Company, a Dallas chain that buys, sells, and trades movies and games, to study potential business models for DVD and game trading. Also that year, they acquired [Gamestation], a 64 store UK computer and console games retailer chain.

Blockbuster separated from Viacom in 2004 and launched Game Pass nationwide. Online DVD subscription was introduced on Blockbuster.com (aka Blockbuster Online). Blockbuster also rolled out its Game Rush store-in-store concept to approximately 450 domestic company-operated stores. Blockbuster began game and DVD trading in select US stores too.

Overall, Blockbuster has lost significant amounts of money in recent years: $1.6 billion in 2002, almost $1.0 billion in 2003, and $1.2 billion in 2004.

As of February 2006, the company had a [market value] of under $500 million.

On [July 2] [2007], the company named [James W. Keyes] (former president and CEO of [7-Eleven]) as the new chairman and CEO. Keyes had worked at the convenience store chain for 21 years until 2005, when it was sold to [Seven & I Holdings Co.] He replaced [John F. Antioco] who had been leading Blockbuster since 1997. Additionally, Blockbuster Inc. lifted the ban on using check cards to secure rentals of movies and games in excess of the per-visit check out limit. Customers who were once required to use a major credit card are now free to use their check card.

On September 14 2007, Blockbuster GB Limited bought a number of retail stores from ChoicesUK Plc. ChoicesUK is an AIM listed multi-channel distributor and retailer of DVDs, computer games and CDs. The sale will secure employment for approximately 450 employees across 59 stores in the UK. As part of the transaction, Blockbuster GB will re-brand the stores as BLOCKBUSTER.

Business model The standard business model for video rental stores was that they would pay a large flat fee per video, approximately US$65, and have unlimited rentals for the lifetime of the cassette itself. It was [Sumner Redstone], whose Viacom conglomerate then owned Blockbuster, who personally pioneered a new revenue-sharing arrangement for video, in the mid-1990s. Blockbuster obtained videos for little cost and kept 60 percent rental fee, paying the other 40 percent to the studio, and reporting rental information through [Rentrak]. What Blockbuster got out of the deal, besides a lower initial price, was that movies were not available for sale during an initial release period, at least at an affordable price point - customers either had to rent, wait, or buy the film on tape at the much higher [MSRP] price targeted at other rental chains and film enthusiasts, at that time then between $70-$100 before the end of the initial release period.

Blockbuster Rewards Blockbuster Rewards is an optional, paid membership program that began in 1999. For a yearly fee (usually $9.95 plus tax), members can obtain free rentals through their Rewards membership by the following means:

1. Once a month, customers receive a coupon for a non-New Release movie.

2. For every five paid rentals within one calendar month, the customer receives one New Release or video game rental free. Only two free rentals can be accumulated each calendar month using the rent five, get one method.

3.On Monday through Wednesday Blockbuster Rewards customers can receive a free non-new release movie rental for each paid rental.

Within Canada, the Blockbuster Rewards Membership is assembled slightly differently. For one, the monthly non-New Release movie coupon has been discontinued. The "Rent Five, Get One Free" promotion applies only to New Release and Video Game paid rentals, but there is no limit on how many one may accumulate within a calendar month.

The promotion where a customer can receive a free non-New Release movie with the paid rental of a New Release movie is only available to "Gold Rewards," and the window of opportunity is extended to Sunday through Thursday. The "Gold Rewards" membership is a free upgrade on the normal "Blue Rewards" membership, and is given to any Rewards customer accounts that accumulate 100 paid new release rentals within one year. If this volume of rentals is maintained, the annual fee is waived, and the customer continues to be a "Gold Rewards" member without having to renew. As of now the rewards gold membership has been canceled for any new memberships for the future.

The Rewards program is designed to provide a discount to high-volume customers, mostly those who watch the latest releases. Because the cost is relatively low (about the cost of two rentals) and its effective time is so long (one year), it also caters to those with sporadic rental patterns. Moreover, unlike the Movie Pass program or an online program, no credit card is required to purchase Rewards, so it can serve as a volume discount to those without credit cards.

Movie Pass and Game Pass Blockbuster also started a Movie Pass program, which operates similarly to Netflix or its own mail-in rental service. Blockbuster members pay a flat fee to rent as many movies as the member would like. The in-store Movie Pass has the advantages of both speed and volume. A customer may swap movies twice a day or more, if he/she so desires. Moreover, the Movie Pass allows a customer to obtain a movie on-demand, rather than waiting the 1-2 days for an online rental. On the other hand, the selection is limited compared to mail-in programs, and the in-store Movie Pass is typically more expensive. When Extended Viewing Fees were still charged, the Movie Pass program enabled a customer to keep their movies for whatever period they wished without having to pay Extended Viewing Fees.

Blockbuster also offers a Game Pass, which works like the newer movie pass, except that it allows customers to swap games instead of movies.

Marketing One of Blockbuster's most well known [advertising campaign]s was launched during the 2002 [Super Bowl]. It starred the voices of [Jim Belushi] and [James Woods], as a [rabbit] and a [guinea pig] in a pet shop, located across the road from a Blockbuster store. The first campaign ended in 2003.The Carl and Jammer campaign started again in 2007 starting with a commercial in the first quarter of [Super Bowl XLI].

Elimination of late fees On January 1, 2005 Blockbuster introduced their "Life after late fees" program. Instead of [late fee]s, which Blockbuster called Extended Viewing Fees (see infra), Blockbuster allows a seven day window after the due date, wherein the item may be returned without charge. After this point, Blockbuster automatically converts the rental to a sale and charges the customer the sale price (initially the retail price, it changes to the previously viewed price if the store offers the movie as previously viewed product.) of the unreturned item. As of August 22, 2006, Blockbuster discontinued the rental-to-sale policy that had customers pay for the price of the movie minus the rental fee. Now, the rental fee will not be deducted from the sale. Customers may then return the item within 30 days after the automatic sale date to have this charge refunded, less a "restocking fee" of $1.25. The initial due date of the rental item and the automatic sale date are both printed on the receipt beneath the title of the rental item. These terms are available at participating stores only. Franchisee restocking fees may vary.

Quantity and selection of titles Blockbuster (like most other rental stores) tends to stock more copies of new movies than older releases, in order to capitalize on heavy consumer demand for new release titles. Titles that are more than one year past their initial release date are stored as "Blockbuster Favorite" (non-new release) titles. DVD non-new releases are not officially branded as Blockbuster Favorites, but are often referred in that manner anyway. Typically only 1-4 rental copies are retained past the first year of release. The large volume of new release copies are typically sold after the initial renting rush. Some of these copies are sold "previously viewed" for around $10-15, sometimes as low as $3.99. The remainder are "field destroyed". Most Blockbuster locations also accept trade-ins of used DVDs, which are sold alongside the existing stock of previously rented movies in order to create a more robust selection of titles for sale.

Representing themselves as a family-friendly chain, Blockbuster has never rented or sold [pornography] (except in the New Zealand market), though carrying [R-rated] and unrated films, including a large number of "[soft porn]" titles (including [Red Shoe Diaries] which was distributed exclusively by Blockbuster in a now expired agreement with [Showtime]). Blockbuster requires employees to check ID and does not allow rental of titles with a rating over [R] to children under 17 unless their parents have specifically allowed it through a family account.

Blockbuster has been the exclusive rental chain for [The Weinstein Company] movies since January 1, 2007 http://www.usatoday.com/money/media/2006-11-15-blockbuster-weinsteins_x.htm, although due to the [First Sale Doctrine], other rental stores can still rent DVDs released by The Weinstein Company.

On June 19, 2007, Blockbuster made an announcement to choose Blu-Ray over HD-DVD rental format to rent out in a majority of its stores after a pilot program launched in late 2006, in which Blockbuster offered selected titles for rental and sale in 250 stores. Blockbuster now plans to stock Blu-ray only in 1450 of its stores, but says in the 250 stores with the HD-DVD movies, they will be kept on the shelf.

Retail operations Blockbuster has many locations in over thirty countries, including the [United States], [Canada], [Mexico], [Argentina], [Uruguay], [Ireland], [Puerto Rico], [United Kingdom], [Australia], [New Zealand], [Israel], [Peru], [Brazil], [Chile], [Republic of China], [Italy], [Denmark], [Venezuela], and [Colombia].

They currently have 5192 stores across the U.S. International stores (operating under Blockbuster and other brands) totaled 3,291, in 2004 including 426 in Canada, 897 in Britain, and 408 in Australia. It has been claimed that there are more than 43 million U.S. households with Blockbuster memberships.

The company has an [Ireland] subsidiary, [Xtravision], which does not operate under the Blockbuster [brand name].

In Australia, the company pursued a franchising model whereby its corporate stores, which peaked at 133 in 1998, were converted into franchises. The company also disbanded its chain of Game Rush video game stores, presumably as a part of the U.S. headquarters’ strategy to focus on core rental business. Metropolitan Victoria ([Melbourne]) was the last remaining significant concentration of corporate stores.

In December 2004, Blockbuster announced it wanted to pursue a hostile [takeover] of [Hollywood Video], its major U.S. competitor. In response, Hollywood Video agreed to a buyout in January 2005 by a smaller competitor, the Dothan, Alabama-based [Movie Gallery].

In February 2007, Blockbuster announced plans to sell its Australian subsidiary and franchising rights to [Video Ezy], subject to approval from the [Australian Competition and Consumer Commission]. Blockbuster's Australian operations encompassed 29 company-owned stores and 341 franchises, which Video Ezy would continue to operate using the Blockbuster brand.http://www.reuters.com/article/consumerproducts-SP/idUSN2217493920070223

Store closures On [June 29], [2007], [The Hollywood Reporter] reported that Blockbuster announced on [June 28], [2007] that the company would be closing 282 stores that year.

GameRush Stores In Summer [2003], Blockbuster started converting select stores in select regions to GameRush stores. These stores sell and buy consumers DVDs, games, gaming systems, and accessories. It is offered as a direct competition to stores such as [GameStop] and [Game Crazy]. Blockbuster used their location status to get instant coverage; it also promotes these stores by hosting video game tournaments, special trade-in offers, and a more "hip" look to the selection and staff. However when Blockbuster introduced "The End of Late Fees" GameRush was put on the chopping block. As of April 2007, GameRush stores are being reduced back to just a games section.

Blockbuster Online In August [2004], Blockbuster introduced an online DVD rental service in the U.S. to compete with the established market leader, [NetFlix].http://www.b2i.us/profiles/investor/ResLibrary.asp?BzID=553&ResLibraryID=6807&GoTopage=5&Category=27

Blockbuster's U.S. online operation started with around 10 warehouses; further expansions every year have brought that number to 36 (5 more to open in late 2007), plus 1400+ stores in the Blockbuster Online network. Most Blockbuster independent franchises do not honor the Total Access program.The company had 1.5 million subscribers at the end of the third quarter of 2006 (as compared to 5.6 million for NetFlix).http://www.videobusiness.com/article/CA6387895.htmlBlockbuster's move to follow the business pattern with its online rentals as was established by NetFlix prompted NetFlix to sue Blockbuster for infringement of patent. Blockbuster counter sued NetFlix with a counterclaim alleging deceptive practices with its patent which it alleges was designed to maintain an illegal monopoly.

Currently Blockbuster offers several online rental plans. Until July 26th, 2007 Blockbuster offered and advertised unlimited free in-store exchanges of online rentals with all plans, included free of charge. Blockbuster now offers the original plans for the original price with limited in-store exchanges and for a substantially higher price point, the consumer may have the original plan with unlimited in store exchanges. The change was due to what can only be perceived as a tactical maneuver to prevent the consumer from over utilizing the in-store exchange benefit, (reference Blockbuster incident #070819-005769).At the end of 2006, Blockbuster Total Access had 2.2 million customers, exceeding their original goal of 2 million, according to the official website. After an aggressive media campaign that accounted for much of Blockbuster's $46.4 million net loss in the first quarter of 2007, the Total Access subscriber base surpassed 3 million customers in total, marking the company's highest subscriber growth quarter ever.

On [January 5], 2007, Southern Stores Inc, one of Blockbuster's largest franchise operators in the United States, filed a lawsuit in federal court alleging that, by introducing Blockbuster Online and Blockbuster Total Access, the rental chain has undercut the group's franchise agreement. http://www.memphisdailynews.com/Editorial/StoryFocus.aspx?&id=95692

United Kingdom In the [United Kingdom], Blockbuster has been providing a version of online rentals since October 2002 with its "Pay Per Rent" service.http://www.videobusiness.com/article/CA6387895.htmlhttp://www.blockbuster.co.uk/bandsignup/whatspayperrent.aspx This is more like a postal version of store rentals than the traditional online DVD rental subscription model, with per-rental prices of £3.50-£4.50, with a rental period of 5 nights (usually Monday-to-Friday, not including postal delivery times), and late fees (£0.70-0.90 per disc).http://www.blockbuster.co.uk/Help/PayPerRentQuickStart.aspx

In May 2004, Blockbuster also introduced a conventional online subscription service. The unlimited 3-disc plan is £14.99/month.

Blockbuster's online service has continued to make headway against its more heavily promoted rival [LoveFilm], earning accolades in 2006 as the best DVD rental service in an head-to-head test against other similar services by UK magazine Web User, as well as being judged as having the fastest turnaround of titles by DVD rental comparison site ChooseDVDRental.

Movielink Acquisition On [August 8]th, [2007], [Blockbuster Inc.] announced that they have reached an agreement to purchase [Movielink]. The exact terms of the agreement has yet to be disclosed, but it can be assumed that the deal will include content agreements with the major studies, thus giving Blockbuster access to one of the largest libraries of downloadable movies.

Controversies Throttling In 2005, it was reported that Blockbuster Online's allocation process - referred to by many as "throttling" - gives customers who rent the fewest movies per month a priority in shipping and selection.http://www.fool.com/investing/general/2006/02/15/blockbuster-follows-netflix-again.aspxhttp://www.hackingnetflix.com/2005/09/blockbuster_thr.html Customers who tend to rent more movies on average may see some of their shipments delayed, either because they are sent across country, or sent in an order not necessarily requested by the customer. This policy, which extends beyond Blockbuster Online, has caused controversy within the online movie rental market.

While some online movie rental companies, such as [Netflix], readily admit to having practiced delayed movie allocation, Blockbuster has not confirmed or denied such accusations.http://www.wired.com/science/discoveries/news/2006/02/70205 Since Blockbuster Online's inception in 2004, some customers have complained about receiving delayed movie shipments and not receiving movies as ordered, yet none of these claims have yet to be substantiated.http://digg.com/tech_news/Blockbuster_Admits_To_Throttling_Too Blockbuster Online has since modified its licensing terms to potentially allow the practice of delayed movie allocation.http://www.blockbuster.com/corporate/termsAndConditions

Wikipedia Editing In 2007, searches on [Wikipedia Scanner] revealed that Blockbuster employees had made nearly 70 anonymous edits to Wikipedia, including the insertion of advertisements and promotions to its article.http://blog.wired.com/27bstroke6/wikiwatch/ Blockbuster has not commented publicly on these practices.

References External links

Blockbuster Corporate website

Information Reference: Wikipedia.org

Blockbuster video

Questions and Answers

Do you think Blockbuster video has too many rules?

A) Sheeesh yeah....that's why I go to Hollywood Video now!

Does anyone go to Blockbuster Video anymore?

Q) Or does everyone use the online services like Lovefilm?

A) I buy used DVD's and have satellite with the movie channels.

Do you ever go to blockbuster video and spend a good half hour picking out your films for the evening.........

Q) ......And then get home, crack open a few drinks and realise that the gritty political dramas/heavy thrillers that you spent so long choosing are the last things you want to watch after a few beers and wish you'd bought Bill and Ted's excellent adventure?

A) Trying to impress the ladies at Blockbuster again, Goog? x

what is the number for blockbuster videos in hove?

A) Tel: 01273 779370

Can anyone remember the former name of Blockbuster (as in videos/dvds)?

Q) I remember it being called something else years ago. I'm sure it had a red sign before they changed it to Blockbuster and this was a national thing not just local to me. (I'm referring to UK)

A) Blockbuster was started in 1985 and they took over all the Ritz video rental shops! That has been bugging me for ages trying to remember!!

Are the figures about the number of people who have viewed the 9/11 video correct?

Q) I was not aware of all this, by the response, perhaps others are interested. I will post some of the reasons why things might not add up in future postings. You can then make up your own minds. Could our friends across the pond, verify the following figures. A 90 minute internet movie has been made. The film is so popular that up to 100m people in 12 countries have viewed it and it is being called the first internet blockbuster? More than 100,000 DVD's have been sold. 50,000 have been given away. 491,000 Britains had clicked on to Google video to watch it on their computers. A recent poll undertaken by the New York Times revealed that 3 out of 4 Americans now suspect the US Government of not telling the truth. Allegations that the US Government were at the very least, criminally negligent? It also makes the startling claim that the Government might have been directly responsible for 9/11and is orchestrating a cover up! Await with interest, Regards Andy nr. London. Larry Would youhave said the same about Hiroshima Nagasaki Agent Orange/Vietnam Covering up for 5 years a video of friendly fire An illegal war in Iraq. Here in Britain, it's called democracy and you hold your Government to account over their handling of the Country, oops sorry USA is becoming less and less like that, isn't it? Should people not have asked questions of their Government, similar to 9/11 events? When Bush and Blair, thought that there were "weapons of mass distruction," we held our Government to account and discovered the truth. Are you saying that the US people have no right to ask such questions?

A) I have always been suspicious of the USA and its statements ever since the John F. Kennedy assassination coverup. The USA decides how much and how detailed information can be divulged to the ordinary public. The problem is they expect everyone to just accept their version as truthful, they make no allowances for people who are able to think things out for themselves. If it is ever proven that George W. Bush was party to a cover-up about 9/11, he should be arrested and charged with mass murder.

Would you like a free gaming console?

Q) Click on the link below http://www.consolegrab.co.uk/?r=83884 Follow the steps and register with Blockbuster Videos, this is free. Receive a PSP or other console in the post for FREE!! Dont leave nasty messages, email me if you have issues please. Thanks. Yes. I've tried their service before to get a free Ipod. Try it! Of course if you don't want to do it then I'm not forcing you to do it. Well, it's not free. You see they pay the person who owns the website money for me to do the deal. As for the number at the end of the link that's my refferal ID. If you click on that and do the deal the company who you complete the offer with again pays money to the website but saving that money for me (That's where the refferal ID kicks in.)

A) No. I don't want to. Telling me to register with Blockbuster? How very dare you!

Get your free consols here!! - It really works!?

Q) Copy the link below into your a new IE window... www.consolegrab.co.uk/?r=78270 Follow the steps and register with Blockbuster Videos, it is completely free - you can even unregister after you have your product! Receive a Consol of your choice in the post for FREE!! So far I've got two xBox 360s and a PSP! - It really really works!! It might be spam but it's also FREE MONEY! - By clicking a buttong or two and then selling your item on eBay you can make FREE MONEY! - I've done it - so far made £400 for doing absolutely nothing!

A) congrats to u. keep this up and u can quit your job. seriously though if it works for u then do it.

Would you like a Free Sony PSP?

Q) Would you like a FREE Sony PSP?? Click on the link below http://www.consolegrab.co.uk/?r=78268...... Follow the steps and register with Blockbuster Videos, this is free. Receive a PSP in the post foe FREE!! Dont leave nasty messages, email me if you have issues?? EMAIL ME AND I CAN TALK YOU THROUGH IT!!!!! Others that have done it can be seen at www.exceem.co.uk

A) SCAM!!

Is the end of Blockbusters as we know it !?!?

Q) Video stores like blockbuster's are now reportedly loosing millions a year and are on the verge of going under. They blame this on the rising P2P file sharing craze (Limewire, Ares etc). This activity is technicaly .... well, it IS illegal. The solution ... Blockbuster have announced that they are planning a service were you pay a monthly subscription fee and then are able to download as many films as you want from them during that period. Do you think this would work and would you use it? I should also add that part of the plan means cutting the amount of actual stores they have in operation by half.

A) If somebody can do the exact same thing for FREE... Who's gonna pay? Honestly Who wants to spend money if they dont have to. They need to com up with something else. Something that noone else can offer. They ripped off Net Flix... ITs ok but Theres gotta be somthing else. Partner up with pizza places and have a delivery where you can just mail it back.

Blockbuster video?

Q) I plan on turning in the dvds that I have. Can you confirm for me which ones are out on my account so that they can be turned in tonight? Thankyou

A) Just call the Blockbuster that you rented them from....there should be a phone number on them

Is Blockbuster Video's "No Late Fee" program a scam?

Q) The Company Policy says that if you return the video 8 or more days LATE, they will bill your credit card for the full cost of the video minus the rental fee you paid. You can return the video within 30 days to get an in-store credit (not a refund) for the amount charged to you but you have to pay another restocking fee because it was LATE. They also add a little tidbit that local store policy may vary. Well I turned my videos in 7 days late and I got charged for their full cost because they go by a 7 day rule at my local Blockbuster instead of the 8 day company policy. This is not posted anywhere nor did they tell me. What do you think about this and what should be done??

A) It is a rip off. Their "no late fee" is just an advertising ploy. You still get charged a late fee...they just changed the name of the fee to a restocking fee so they can't get into legal trouble and yet can still collect the money. I honestly don't think there is a thing you can do about it. We got caught in it too right after they first televised the "no late fee" campaign.

Does Blockbuster Video store censor the films they carry?

Q) I was told that Blockbuster alters its video and DVD; therefore you don't get the original version. I think this may be an urban legend, but couldn't find anything at snope.com.

A) No, Blockbuster does not edit any films in their stores. Every film they get is the retail copy that you would buy at any other store. The content is exactly the same For the previous commenter, Wal-Mart does not edit movies either. They either stock the version the studio sells to them or they don't stock it at all. It has been determined that it is illegal to edit a piece of intellectual property without the permission of the owner of that property. If Wal-Mart or Blockbuster did a snip job on every film that came into their stores, they would be sued into oblivion by directors and studios

Does Blockbuster Video drop movies that don't do well?

Q) This question is probably for employees or former employees of blockbuster video. Do you get rid of movies that don't do well?

A) I'm not sure of Blockbuster's policy, but I work at Family Video and after our "New Releases" have slowed on rentals, then they are moved to "Nearly New" and then sorted as needed to the other areas in the store. Also, when they are moved to "Nearly New", some are also set aside for the sale bins.

Does Blockbuster Video purchase edited films from Christian- or Mormon-based businesses?

Q) Friends say they have noticed that films rented from Blockbuster Video have been altered.

A) No if they did that the movie companies would sue them. Its against the copy-write laws to make changes and pass it off as the original. Now they may only rent the original versions and not the directors cut but not versions edited by anyone else.

Hey Blockbuster Video Employees!?

Q) i am currently being trained (via instore computer!) to work at Blockbuster Video. my question to you: is it even worth it?! they keep telling me it's easy and a pretty relaxed place to work... but this training program they have me doing on the computer (totally lame by the way) makes it seem like there's a LOT to remember and do! what can you tell me about working there and did you have to train using the computer program, too?!

A) They train you for EVERYTHING. You'll only have to actually use about half of it.

If You Owe Blockbuster Video Rental Fees Do You Have To Pay Them Before You Can Before You Rent A Movie?

Q) If You Owe Blockbuster Video Rental Fees Do You Have To Pay Them Before You Can Before You Rent A Movie? I've got a free rental coupon and I wanna use it but I know I have some late fees from like 2 years ago when I last rented from them and then they had that whole no late fees thing running and I'm not sure if you have to pay them before you can rent another movie...

A) Yes you have to pay them before you rent again! Usually costs an arm and a leg though!

if there are blockbuster video stores in your area.?

Q) if u use a blockbuster video store, do u find the employees to be rather pretentious, and a bit snobbish. seems they only hire snobby pretentious people.

A) ha, yeah, and i find that not just in blockbuster stores! Customer service is getting worse. Over the phone too.

Any opinions about Blockbuster Video?

Q) Our Blockbuster rents new releases at $4 a pop, no rain checks for sold out videos, the return time was changed from midnight to noon (12 hours earlier not later), full charge for late fees and...the discs are in such poor condition that we view only about halaf the movies we rent. Being refunded doesn't make it better, it just returns us to the point where we were prior to renting the videos. Blockbuster sucks? Anyone agree?

A) You mean Ballbuster Video? That's my term of endearment for the jerks. When I tried to rent 2 movies there, the kid behind the counter tried to tell me I had a late fee due which I had..and paid for earlier that morning. I even had the receit as proof! But the assmuch just kept saying "Well, the computer says you still owe us money." So I literally threw my card on the counter and told them they obviously needed me more than I needed them and walked out. That was almost a year ago and I haven't been back nor do I plan to

anyone know a store (i.e. Blockbuster, Hollywood Video) that will rent out 360 systems?

Q) neither blockbuster or hollywood video do. - josh. in new york city.

A) Video Vision if you have one of them near you. Where are you from? It might help if we know what city your in.